Privacy notice.
TIDY PEACH CLEANING PTY LTD, ABN 44 703 964 569, uses the information you submit to review and respond to your cleaning request.
This notice applies to the cleaning request form on this website. You can browse services and prices without creating an account or signing in to ChatGPT.
What the request form collects
- Your name and the email address and/or phone number you provide.
- The property address, suburb, postcode, size, condition and requested cleaning services.
- Your preferred date and arrival window, guest turnover times where relevant, and any notes you choose to provide.
- The time, reference and status of your request, your privacy acknowledgement, and technical information used to protect the form from spam and duplicate submissions.
Please do not include card or bank details, keys, alarm codes, door codes, identity documents or other sensitive information in the notes.
How we use it
We use the details to assess the property and service location, prepare a quote, contact you about the request, and administer any cleaning service you agree with us. Submitting the form does not agree a final price, reserve a date or take a payment.
Your request is not consent to receive marketing. We do not publish customer request details on the public website.
Storage and access
Request records are stored in the website's hosted database through Sites and Cloudflare infrastructure. The request management area is restricted to authorised company access. Our hosting providers process information needed to operate and protect the website.
The form uses a signed security token. Limited technical request data is used to control abuse; a protected identifier is used for submission rate limits instead of storing your raw IP address in the booking record.
The website loads its fonts from Google Fonts, which receives the normal technical information needed to deliver those files. The form does not store your personal details in your browser's local storage. Details left in an unfinished form may remain on screen until you close or reload the page.
Your joint check.
Photos added to the joint checklist stay in this page record and are included when you download its JSON. Import that file to restore the photos with the checklist.
Unlinked checklist templates stay on the current page. Print or download JSON to keep a copy. For a job opened from staff management, click Save to store the record against that job.
Completion certificate
Unlinked certificate details stay on the current page. For a certificate opened from a cleaning job, authorised staff can save it against that job. Only a complete certificate is included in a published customer report.
Document downloads
Files published in our document download centre can be accessed without signing in. Draft uploads are restricted to authorised management. Property-specific cleaning reports remain available through their private links.
Property records and cleaning reports
Each property has a fixed ID. Each cleaning job keeps its own saved checklist, photos and completion certificate. Authorised staff save these records to the hosted database and private file storage.
Property contact details and internal property notes are restricted to authorised management. A private customer link shows only the published report for that job, including its checklist, selected photos and any completed certificate.
Customer links expire after 90 days and can be replaced or revoked by the team. Keep the link private. Draft changes are not visible to customers until the saved report is published again.
Cleaning progress and customer review
We also store the service checklist, completion and exception notes, handover notes, customer issue reports and acceptance time. These records help us perform the agreed clean and follow up reported issues. They are not public reviews.
Your private cleaning link allows its holder to view and review that order without signing in. Keep it private and contact us to replace it if it is shared by mistake. The access key stays in the link fragment and is sent to this website only when you open or review the order; it is not stored in browser local storage.
Keeping and correcting records
We retain request and service records for service administration, follow-up and relevant business record needs. If your details change, or you want to ask about access, correction or deletion, contact us and include your request reference where available. Please avoid sending unnecessary sensitive information.
Contact
For questions about a request or this notice, email tidypeachc@gmail.com.
Updated 8 November 2026 · Brisbane, Queensland